![]() ![]() Sync FAQs - Answers to common questions related to Airtable Sync.Airtable Sync overview - General outline of limits and functionality of the Airtable Sync feature. ![]() Platform(s) Web/Browser, Mac app, and Windows app Related reading Owners - Accessing the information outlined in this article requires owner permission in the workspace where you are wanting to manage sync integrations. Introduction Plan availability All plan types Permissions For every status change, Twilio will make an asynchronous webhook to the URL provided.Learn about the various tools across Airtable to help you better manage syncs in Airtable. Status callback URL - As this automation triggers an SMS to be sent via Twilio, they support a way of tracking the state of the message (Queued/Accepted, Sending, Sent, and Delivered).JPG, PNG, and GIF are the only file formats that Twilio currently supports. Media URL - This is Twilio’s name for the feature that allows you to add an image to your SMS message.When setting up your automation you may also want to include a picture or a callback URL for status updates. In this case, we are inserting the form submitter’s phone number in the To field. Dynamic data comes from the record(s) in your Airtable base that triggered the automation to run. In the example below, we use a mix of dynamic and static values. For this particular automation, you will need to have both the “Account SID” and the “Auth Token” from Twilio which can be found on your Twilio console homepage.Īfter authorizing and connecting your Twilio account you can move on to setting up the Body, To, and From fields in the automation configuration window. Check out the Managing external accounts support article for more general information about connecting accounts. When setting up this automation for the first time, you’ll need to connect your Twilio account to Airtable. This will open a setup window on the right side of the screen. Here you can choose the “Twilio: Send SMS” option. Scheduling SMS marketing campaigns based on a specific date or dates.īelow the trigger step, you will see the actions section with an “Add action” dropdown menu.Comms for an engineering team that needs to have an SMS message pushed out to assigned, on-call employees when an issue or bug requires priority response.Sending an SMS containing a discount code to customers who fill out an Airtable form.Here are a few workflow examples that would benefit from using the Twilio: Send SMS automation action: If you’ve already started thinking about how you want to use this action in your automation, then it is time to start building in Airtable. By leveraging data and processes built in Airtable, you and your team can create automations that integrate the two services together resulting in powerful communication workflows. ![]() Many teams use Twilio for their SMS communication capabilities.
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